ResourceOne offers a state-of-the-art, integrated call center, providing clients with inbound and outbound calling, email and sales interactions. We understand the importance of each contact. Our telephone representatives understand how to ask questions, discover opportunities, and create relationships. Our Inbound and Outbound Telephone Services Include:

INBOUND
- Prospect Capture
- Pledge Generation
- Sales
- IVR
- Welcome Contact
- Order Processing
- Membership Services
- Customer Relationship Management
- Help Desk

OUTBOUND
- Upsell/Cross Sell Programs
- Surveys
- Sales
- Inquiry Conversion
- Medical Risk Assessment Surveys
- Customer/Donor Acquisition Programs
- Customer/Donor Retention Programs
- Fund-raising
- New Name Acquisition
- Product Sales Programs